Shipping policy

All local orders are processed shipped within 2-5 business days (These are the days between Satarday through Thursday, and do not include public holidays and weekends)

International orders are also processed shipped within 2-5 business days and the delivery time depends on your location. As an average it will take 10 to 15 business days for your international order to reach you.

In case of any delay in the delivery of your order, please contact us .We will notify you as soon as your order is picked up for delivery/shipping.

For international orders, we are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

It is not possible to open the package that contains your new order and return it on the spot with the courier. If you face a problem, please follow our Return policy below.

Not happy with your order?

Please email us

raiaofficial2026@gmail.com

or call us at +201127946052 +201005017611